
Small Classic Shadow Brush
SURRATT
$52Color
BlackProduct Description
Surratt's small, ultra-soft, curved eyeshadow brush is perfect for detail work and precise application of color. Use it to add brightness to the inner eye corners, or to subtly emphasize your lash line. . Hair Type: Canadian squirrel. Surratt is committed to the Japanese philosophy of Monozukuri, or craftsmanship. Each brush is crafted from hand-tied natural fibers with precision and care by a skilled artisan. . SRAT-UU62. SB034-01. About the designer: Surratt was born in Japan, inspired by the design aesthetic and master craftsmanship of the culture and brought to life through raw New York sensibility. Founded by visionary makeup artist Troy Surratt, this sophisticated, superior quality makeup delivers uncomplicated, professional level results. From the beauty obsessed to the pro and non-pro alike, Surratt puts artistry at everyone's fingertips. Fueled by an eye toward ingenious innovation and exquisite beauty, Surratt draws on texture, technique, and technology for next-level product personalization, delivering an elevated experience through customizable products, superior formulations, and unrivaled functionality.
Returns & Exchanges for Small Classic Shadow Brush
Vêtir partners with a diverse range of luxury retailers and brands to offer you an extensive selection of products, including Surratt Small Classic Shadow Brush. As such, return and exchange policies may vary depending on the brand or retailer from which your order was shipped. Please refer to the return details on this product page and each partner's individual return policy. You can review the latest product-specific policy details 30 days free return. For any questions, reach out to our client support team at Concierge@vetirapp.com.
Return Eligibility
To initiate a return or exchange for Surratt Small Classic Shadow Brush, please follow the return instructions provided by the brand or retailer that fulfilled your order. Each partner has its own return process. Some may offer free returns, while others may require you to cover shipping costs. Occasionally, a brand or retailer may include a prepaid return shipping label in the box with your order, making returns more convenient. Our team will guide you through the necessary steps and provide you with a return label where applicable. The current product listing notes 30 days free return. Please note that returns and refunds are not eligible on final sale items.
Initiating a Return
To begin a return or exchange for Surratt Small Classic Shadow Brush, please follow the return instructions shared by the retailer or brand that fulfilled your order. Some partners provide online return portals, while others may require direct customer support. You can also review the retailer return policy for the latest guidance before shipping your item back.
Alternatively, if you need assistance with a return label for Small Classic Shadow Brush, you can email us at Concierge@vetirapp.com to initiate the process. Be sure to include:
- Order number
- First & last name
- Date of purchase
- Reason for returning Small Classic Shadow Brush
- Name of the item(s) you are returning, including Surratt Small Classic Shadow Brush
Cancellations
Once your order for Surratt Small Classic Shadow Brush is finalized, we generally cannot accommodate modifications or cancellations. If your order has not yet shipped, there may be a possibility to make changes, so please review your confirmation email for details because timing varies by vendor. However, once an order has been dispatched, it usually cannot be altered or canceled. In such cases, our support team can help you initiate a return where eligible. If you need assistance with order changes or cancellations, please reach out to Concierge@vetirapp.com.
Shipping Costs
Return shipping fees for this health & beauty item may vary based on the policy of the brand or retailer fulfilling your order. We recommend reviewing the specific return conditions applicable to Surratt Small Classic Shadow Brush on the original brand or retailer website. You can review the latest policy details 30 days free return.
When shipping Small Classic Shadow Brush for return, ensure the item and its original packaging are fully sealed to help prevent damage during transit. Vêtir is not responsible for items damaged or lost in return transit.
Refunds
Refunds for approved returns of Surratt Small Classic Shadow Brush are typically processed within 3-14 business days after the returned item is received and inspected by the originating brand or retailer. Refunds are generally issued to the original form of payment, though the exact posting time may vary by payment provider.
Exchanges
Exchange availability for Surratt Small Classic Shadow Brush depends on the brand or retailer associated with your purchase. Some partners may offer direct exchanges, while others may require you to return the item and place a new order.
International Returns
If you are returning an international order for Surratt Small Classic Shadow Brush, please be aware that customs duties and taxes may apply. Review the international return policy provided by the fulfilling retailer or brand for any destination-specific requirements.
Taxes and Duties
For U.S. orders, Vêtir does not collect sales tax in all states, but your purchase may still be subject to sales or use tax depending on your shipping location. Some states may require you to report and pay tax on online purchases when filing your annual tax return.
For international orders, additional duties and taxes may apply depending on the destination country. These fees are the responsibility of the customer and may be calculated at checkout or billed upon delivery, as required by local customs authorities.
Note
If you believe Small Classic Shadow Brush is defective, damaged, or incorrect, please contact our client support team immediately at Concierge@vetirapp.com so that we can help resolve the issue.
For any additional questions or concerns regarding your return or exchange for Surratt Small Classic Shadow Brush, please contact our client support team at Concierge@vetirapp.com.
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Frequently Asked Questions
Find answers about Vêtir ordering, support, closet services, commissions, and the AI Stylist while shopping Surratt.
Getting Set Up
How do I request stylist access?
Log in to the Vêtir app as a client, navigate to your Profile (top-left corner), and select "Request Stylist Account." Once we receive your request, we will review and approve it.
How do I invite clients to the app?
Inviting clients is required before consignment orders can be placed. Here's how to do it: Log into the Vêtir app using your stylist account. Navigate to your Profile. Tap Invite Client at the top of the screen. Enter your client's full name (first and last) and email address. Tap Send Invitation. Once sent, your client will receive an email letting them know they've been invited to Vêtir and that you'll be their dedicated stylist. This links the client exclusively to you, ensures proper commission tracking, and allows you to manage orders for them. Clients are encouraged (but not required) to download the app — you can manage everything on their behalf if they prefer.
Can I place an order without my client in the app?
No. Every client must have an active profile for order tracking, payment, and commission attribution.
How is client data managed?
All client data is private and secure, accessible only to you and the internal Vêtir team. Clients are added to marketing emails unless opted out.
Can I opt my client out of Vêtir emails?
Yes — let us know, and we'll manually suppress marketing emails for that client.
What does the app look like for clients?
Clients can: Shop independently. View outfits you've created. See their digital closet and order history. Chat directly with you.
Can I use my own credit card for purchases?
Yes — add your card under your profile or request an authorization form.
Best way to introduce Vêtir to clients?
Share the Client Deck and the Closet Digitization link during your introduction.
Orders & Consignment
How do orders work on Vêtir?
There are two ways to place orders, both counting toward your commission. The main difference happens at checkout: In-App Orders (Regular Orders) — Best for items your client already wants. Paid upfront by you or your client. Checkout: Change Ordering For from Self to your client; Leave Order Type as Regular Order; Select the client's payment method and complete checkout. Consignment Orders — Used for private appointments and curated selections. Build the cart in the app like a regular order. Items can ship to you or directly to the client. You confirm kept items within 48 hours after delivery. Only kept items are billed and credited toward your commission. Checkout: Change Ordering For to your client; Change Order Type to Consignment Order; Select shipping address; Proceed to payment and select Vêtir Credit; Add a billing card (yours or client's); Tap Consign to submit. Lead Time: Please allow 1–2 business days when possible for consignment orders. Flag urgent requests to prioritize them, though giving advance notice ensures best fulfillment.
Who pays sourcing fees (if applicable)?
Fees are passed directly to the client.
What happens if a consignment item is lost or damaged?
Notify Vêtir immediately — we handle resolution with the vendor.
Commission Payments
How do I withdraw my commission?
Go to the Stylist Analytics tab → Total Earnings → Withdraw
How am I paid?
Via direct deposit through Gusto, once the 30-day return window closes.
How does commission work?
Active commission: Full commission for product recommendations, consignment orders, and shared content. Passive commission (2%): Applies when clients order directly without stylist involvement.
Commission Timeline
Commissions appear as Pending for 30 days to allow for returns. After 30 days, they move to Confirmed and become eligible for withdrawal. Withdrawals are processed within 45 days of request.
Commission Audit & Notes
Withdrawals are reviewed to ensure accuracy. Net 45 payment terms from withdrawal submission. Only confirmed commissions can be withdrawn. Withdrawals are limited to once per calendar month.
How will I know about new retail partners and my commission with those partners?
Updates are shared via email and WhatsApp.
Closet Digitization
What is Closet Digitization?
A service that turns a client's wardrobe into a digital closet. Stylists earn 25% commission on every sale.
How do I request a session?
Email concierge@vetirapp.com with the subject line: Closet Digitization Request – [Client Name | Stylist Name]. Include client name, email, shipping address, number of pieces, and preferred dates.
Stylist involvement
Join the first 30–60 minutes if possible. Pre-edit with the client to focus on items they love or wear frequently.
How is the session run?
Minimal equipment (iPhones, drop cloth). Clothing racks provided if needed. Efficient and low-impact.
Can clients/stylists add items themselves?
Yes — upload anytime for free!
Can a client have multiple closets?
Yes — organize by season, occasion, or residence.
Are purchased items automatically added?
Yes — in-app or consignment purchases go directly into the digital closet.
Managing Clients & Profiles
Can I move a client's closet from another platform?
Yes — share files/photos and we'll handle the upload.
Can I create multiple closets per client?
Yes — use tags (e.g., "Summer Travel," "Workwear") for organization.
Tips for uploading closet pieces
Ensure accurate sizing, colors, and brand info. Organize by type or use tags for easy client navigation.
Outfit Builder
How does the Outfit Builder work?
Use for client looks and curated shoppable content. Items can be selected and placed on a canvas to build outfits. Hover over items for quick details: name, brand, color, category, description.
AI Stylist
How does the AI Stylist work?
The AI Stylist helps streamline your daily workflow by learning your stylist and client preferences. You can ask it prompts like: "Show me black heel recommendations to send to my client" or "Help me build 5 outfits for my client for their upcoming event." It also avoids seasonal mismatches and speeds up outfit curation, making it easier to provide personalized recommendations efficiently. The AI Stylist is designed to support you, not replace your expertise.
Support
Who do I contact for help?
Email/text Rachael (rachael@vetirapp.com) or Katherine (katherine@vetirapp.com). Email Heetu (heetu@vetirapp.com) for order-related questions.
Returns & Exchanges
In-app orders: Email order details to Heetu and Rachael. Consignment orders: Manage directly in the app; we provide shipping labels and instructions for all returns.