Accessibility at Vêtir
Vêtir is committed to making its website and iOS app accessible to everyone, including people who use assistive technologies such as screen readers, screen magnifiers, voice control and keyboard-only navigation. We want every customer to be able to browse, search, shop and use our styling tools with ease.
Our standard
Vêtir's website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard; the known exceptions are listed under "Known limitations" below.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA (opens in a new tab), published by the World Wide Web Consortium (W3C). WCAG is the internationally recognised standard for accessible web content and is the benchmark referenced by the Americans with Disabilities Act (ADA) and Section 508.
What we have done
- Built accessibility into the site's and the app's own code — we do not rely on third-party accessibility "overlay" widgets.
- Interactive controls are built to be reachable and operable with a keyboard, with a visible focus indicator; scripted keyboard and focus-order walks of the shopping journey run with our automated checks.
- A "Skip to main content" link, page landmarks (header, navigation, main, footer) and a logical heading structure on every page.
- Text alternatives for product and editorial images, and accessible names for icon controls.
- Dialogs, menus and bottom sheets that announce themselves, keep focus inside while open, close with Escape and return focus when dismissed.
- Text and interface colours that meet WCAG AA contrast ratios.
- Support for browser zoom up to 400% and for the operating-system "reduce motion" preference (auto-playing carousels pause).
- Form fields with programmatic labels, autofill hints and error messages that are announced to assistive technology.
- Automated WCAG checks (axe-core) run in continuous integration on every build so regressions are caught before release, alongside code review against WCAG 2.2 AA. Screen-reader testing (VoiceOver, NVDA) is carried out periodically rather than on every release.
Known limitations
Some content is provided by third parties — for example payment fields, social sign-in buttons and embedded videos. We work with those providers and choose accessible options where they exist, but we cannot always control their internals. The how-to videos on our demo pages carry closed captions; editorial and marketing videos do not yet all have captions or transcripts, and shoppable video is currently switched off. Every player has pause and mute controls, and captions are being added progressively.
The stylist agreement is shown in an embedded PDF viewer provided by the browser or a third party; a copy in an alternative format is available on request. News articles are authored in our content management system, so their heading order, image descriptions and link text depend on the editor; we are working through older articles to bring them in line.
The outfit and moodboard canvas lets you place pieces freely. Every piece can be moved and resized with buttons or the keyboard as well as by dragging, but the finished arrangement is a picture: its pieces are listed by name alongside it. In Windows High Contrast and other forced-colour modes, some decorative imagery keeps its original colours.
The Vêtir iOS app is presented in portrait orientation. Its content — full-bleed fashion photography, try-on video and closet imagery — is composed for that frame, which WCAG 1.3.4 recognises as an essential use; VoiceOver, Switch Control, Dynamic Type and Reduce Motion all work in portrait.
Tell us about a problem
If you experience any difficulty using this website or the Vêtir iOS app, or would like content in an alternative format, please email concierge@vetirapp.com with "Accessibility" in the subject, or use our contact page. Please describe the problem, the page you were on and the assistive technology or browser you were using. We aim to acknowledge accessibility feedback within two business days and to fix confirmed issues as a priority.
Technical information
This website is built with HTML, CSS, JavaScript and WAI-ARIA; the iOS app is built with React Native and uses the platform accessibility APIs, so VoiceOver, Switch Control, Dynamic Type and Reduce Motion are supported. The site is designed to work with current versions of Safari, Chrome, Firefox and Edge, and with assistive technologies including VoiceOver, NVDA, JAWS and TalkBack.